Refund Policy
This policy explains how refund requests are submitted and reviewed for eligible purchases.
Right of Withdrawal
Consumers generally have a 14-day withdrawal period under applicable distance selling rules, including Angrerettloven where relevant.
How to Request
Send an email to callme@yluzarinoivonil.world with your name, order reference, and request details. We may request proof of purchase for verification.
Processing Timeline
Requests are reviewed in a reasonable time and responses are sent by email. Approved refunds are processed using the original payment method where possible.
Complaint Handling
If a dispute remains unresolved, consumers may seek guidance from relevant Norwegian consumer authorities and dispute resolution channels.
Mandatory Rights
This policy does not limit mandatory rights under Forbrukerkjøpsloven or other non-waivable consumer protections.